Ocean Import Operations Coordinator

2 days ago


Feltham, Greater London, United Kingdom Expeditors Full time

Job Overview

At Expeditors, we are seeking a skilled Ocean Import Operations Coordinator to join our team. As an integral part of our Ocean Import Department, this role plays a critical role in ensuring the timely and accurate movement of freight and information.

Main Responsibilities

  • Coordinate the import process from start to finish, ensuring seamless execution and adherence to company procedures.
  • Develop and maintain strong relationships with internal stakeholders, including operations teams, customers, and vendors.
  • Monitor and analyze shipment data to identify trends, opportunities for improvement, and potential issues.
  • Collaborate with cross-functional teams to resolve operational challenges and implement process enhancements.
  • Analyze and address customer concerns, providing exceptional service and support to drive satisfaction and loyalty.
  • Maintain accurate and up-to-date records, reports, and documentation to ensure compliance and informed decision-making.
  • Stay abreast of industry developments, regulatory changes, and best practices to continuously improve operational efficiency and effectiveness.

Key Qualifications

  • Proven experience in ocean import operations or a related field, with a strong understanding of logistics processes and procedures.
  • Excellent communication, interpersonal, and problem-solving skills, with the ability to work effectively in a fast-paced environment.
  • Strong analytical and technical skills, with proficiency in MS Office applications, including Excel, Word, and PowerPoint.
  • Able to prioritize tasks, manage multiple projects, and meet deadlines in a dynamic and demanding setting.
  • Fluent in English, with excellent written and verbal communication skills.

About Expeditors

Expeditors is a global logistics company that provides innovative solutions for managing supply chain complexities. Our team is dedicated to delivering exceptional service, building long-term relationships, and driving business growth through strategic partnerships and collaboration.

Compensation and Benefits

We offer a competitive salary range of $65,000 - $85,000 per annum, depending on experience and qualifications. Additionally, our comprehensive benefits package includes health insurance, retirement savings plan, paid time off, and opportunities for professional development and career advancement.



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