Hospitality Team Member
4 weeks ago
Responsibilities:
- Provide outstanding service to our customers, ensuring their needs are met and exceeded
- Maintain high standards of cleanliness and organization in the front-of-house area
- Work collaboratively with the kitchen team to ensure seamless service
- Participate in ongoing training and development to improve skills and knowledge
What We Offer:
- Competitive hourly rate based on National Living Wage plus TRONC
- Full-time and part-time hours to suit your needs
- Stepping Stones - Our industry-leading training and development platform
- Employee Assistance Program with Hospitality Action
- Instant access to pay through EarlyPay
- Enhanced Maternity & Paternity package
- Refer a Friend Bonus up to 1500
- 50% off food at any Heartwood Inns or Brasserie Blanc
- 20% off food at any Heartwood Inns or Brasserie Blanc with friends and family discount
- 10% off company gift cards
- A thoughtful gift to celebrate your birthday
- Long Service Recognition Awards
- The Pantry - 100's of retailers and experience discounts through Reward Gateway
- Cycle to Work Scheme
Ideal Candidate:
- Possesses great interpersonal skills and a vibrant personality
- Ability to be flexible and maintain high standards across the front of house
- Be a real team player, it is essential that you are a true people person
- Have great attention to detail and impeccable standards
- Be totally customer and service focused and provide an exceptional guest experience
Our Investment in Your Development:
- The Heartwood Collection currently has over 40 locations, including Brasserie Blanc restaurants and our lovely Heartwood Inn pubs
- We are aiming to grow to 61 sites by 2027, which could add up to 500 bedrooms over the next four years
- We're really excited about the amazing opportunities this growth will create, and we hope you are too
- It's a great chance for you to take the next step in your career and develop with us through our unique Stepping Stones training and development programme
Heartwood Collection is a multi award-winning hospitality group:
- Sunday Times Best Places to Work winner 2024
- Double winner at the Publican Awards 2024
- R200 - SRA 3 star rated
- plus many more
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