Field Service Engineer
4 weeks ago
Job Description
As a Field Service Engineer within the National Response Team at Loma Systems, you will be responsible for providing high-quality field-based technical expertise to customers in the UK.
Key Responsibilities:
- Carry out repairs, on-site commissioning, service, and calibration of customer's inline inspection equipment.
- Perform upgrades and refurbishments on customer sites.
- Handle on-site customer queries in a fair and courteous manner.
- Adapt to various environments and comply with local clients' health and safety regulations.
- Complete necessary paperwork accurately and on time.
- Work overtime as required and participate in the on-call standby rota system.
- Continuously improve product knowledge and provide technical support via phone and email.
Requirements:
- Good technical electrical/electronics skills and a minimum HNC or similar qualification in electromechanical/electrical engineering.
- Experience in a field service role and familiarity with customer service, commissioning, repairs, and servicing.
- PLC programming and PC hardware knowledge are an advantage.
- Good PC literacy and methodical problem-solving skills.
- Full current UK driving license and good customer service skills.
- Flexibility to work overtime, including weekends, as required.
Company Culture:
Loma Systems values a hands-on, one-team culture with a positive mindset and a commitment to delivering on our promises. We leverage the 80:20 principle in everything we do, focusing on improving food and pharmaceutical safety while employing a proactive approach.
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