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Crimson Ltd is seeking a highly skilled Business Analyst to join our team. As a Business Analyst, you will play a crucial role in providing business analysis and design expertise, mainly for Salesforce solutions, as well as other IT and business change initiatives.
Key Responsibilities- Design, develop, and support customer applications and objects within Salesforce, tailored for one of our clients' businesses and its clients.
- Manage stakeholders during the discovery phase to elicit and capture requirements for new projects and modifications to existing Salesforce solutions.
- Assist the project or change sponsor in drafting clear requirements that can be effectively translated into technical specifications for internal teams and third-party developers/configurators.
- Create process maps for anticipated future workflows, recommending optimal implementation strategies using Salesforce and related technologies.
- Offer guidance on Salesforce development best practices.
- Facilitate requirements and solution workshops.
- Assist in the creation and execution of test plans as part of change release management.
- Clearly communicate requirements and process flows for various projects.
- Prepare comprehensive business analysis documentation.
- Act as a liaison between business stakeholders, development teams, third parties, clients, and other relevant parties to ensure successful solution delivery for the business.
- Stay up-to-date with Salesforce releases to identify features that can be leveraged to meet project requirements.
- Strong Business Analyst experience.
- Salesforce experience is essential.
- Salesforce Certified Business Analyst is essential.
- Familiarity with Salesforce Experience Cloud.
- Familiarity with Salesforce Marketing Cloud.
- Understanding of the Software Development Life Cycle (SDLC).
- Experience collaborating with IT development teams.
- Knowledge of integrating third-party applications with Salesforce via API.
