Dental Practice Receptionist
5 days ago
Role Overview
The Receptionist will be the first point of contact for every customer, welcoming them in, understanding their needs, and ensuring a great experience. This role requires excellent communication skills, both in person and over the phone, to handle patient queries and concerns.
Key Responsibilities:
- Provide exceptional patient care and support
- Manage patient diaries and schedules
- Work with the team to understand treatment options and complete relevant forms
- Take payments and chase outstanding patient debt
- Liaise with dental laboratories, supply companies, and other organisations
Key Skills and Experience:
- Ability to build rapport and deliver high-level customer service
- Passion for building knowledge of treatment options and becoming an expert in the dental sector
- Strong attention to detail and ability to follow processes
- Excellent team player with IT skills and ability to learn SOE software
About Rodericks Dental
Rodericks Dental is a dynamic and patient-focused practice seeking a skilled Receptionist to join our team. As a Receptionist, you will play a vital role in delivering exceptional patient care and supporting the practice's success.
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