Senior Operations Manager
5 days ago
Job Title: Senior Operations Manager
We are seeking a seasoned Senior Operations Manager to lead the daily operations of our high-volume social entertainment venue in Norwich. As an experienced professional, you will be responsible for overseeing the overall performance of the site and driving sales growth.
The ideal candidate will have a strong background in service-led hospitality or leisure venues and excellent leadership skills to motivate and retain their team. Key responsibilities include:
- Developing and implementing strategies to improve operational efficiency and customer satisfaction
- Maintaining high standards of quality and excellence across all areas of the venue
- Leading and managing a team of self-efficient managers to achieve business objectives
- Building and maintaining relationships with key stakeholders, including staff, customers, and suppliers
This is a challenging yet rewarding role that requires a strong focus on customer service, teamwork, and operational excellence. If you have a proven track record in hospitality management and are passionate about delivering exceptional results, we encourage you to apply.
Salary: £31,000 per annum
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