Product Director

7 days ago


London, Greater London, United Kingdom Lloyds Bank plc Full time

Key Responsibilities:

  • Lead a team of 15 Product specialists to manage the largest unsecured personal loans business in the UK, across Lloyds, Halifax, BOS and MBNA brands.
  • Accountable for product management and development, customer outcomes, and end-to-end journeys across the lifecycle of the loans, representing more than 1m customers.
  • Manage the risk profile and control environment for the portfolio, delivering risk reduction activity to achieve our residual risk targets and enhance our controls.
  • Aware of the regulatory landscape and proactively respond to any regulatory change, including Consumer Duty developments.
  • Manage external vendor/supplier relationships, navigating commercial agreements and service levels.
  • Set and deliver the Product Strategy and Target Operating Model to enable delivery of the commercial plan.

About the Role:

As Head of Unsecured Personal Loans Portfolio, you will be responsible for leading a team of Product specialists to manage the largest unsecured personal loans business in the UK. You will be accountable for product management and development, customer outcomes, and end-to-end journeys across the lifecycle of the loans, representing more than 1m customers.

About Us:

Lloyds Bank plc is a leading banking group with a commitment to inclusivity and diversity. We offer a wide-ranging benefits package, including a generous pension contribution, annual performance-related bonus, and a range of wellbeing initiatives.


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