Product Director
7 days ago
Key Responsibilities:
- Lead a team of 15 Product specialists to manage the largest unsecured personal loans business in the UK, across Lloyds, Halifax, BOS and MBNA brands.
- Accountable for product management and development, customer outcomes, and end-to-end journeys across the lifecycle of the loans, representing more than 1m customers.
- Manage the risk profile and control environment for the portfolio, delivering risk reduction activity to achieve our residual risk targets and enhance our controls.
- Aware of the regulatory landscape and proactively respond to any regulatory change, including Consumer Duty developments.
- Manage external vendor/supplier relationships, navigating commercial agreements and service levels.
- Set and deliver the Product Strategy and Target Operating Model to enable delivery of the commercial plan.
About the Role:
As Head of Unsecured Personal Loans Portfolio, you will be responsible for leading a team of Product specialists to manage the largest unsecured personal loans business in the UK. You will be accountable for product management and development, customer outcomes, and end-to-end journeys across the lifecycle of the loans, representing more than 1m customers.
About Us:
Lloyds Bank plc is a leading banking group with a commitment to inclusivity and diversity. We offer a wide-ranging benefits package, including a generous pension contribution, annual performance-related bonus, and a range of wellbeing initiatives.
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