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Customer Insight Strategist

2 months ago

Coventry, Coventry, United Kingdom Coventry Building Society Full time
About the Role

We are seeking a highly skilled Customer Insight Manager to join our award-winning Research and Insight Team at Coventry Building Society.

The successful candidate will be responsible for leading market research projects in-house and with third-party agencies to inform business decisions and drive growth.

Key Responsibilities:

  • Design and execute market research projects to gather insights on customer behavior and preferences
  • Collaborate with cross-functional teams to develop and implement business strategies based on research findings
  • Develop and maintain relationships with third-party research agencies
  • Provide data-driven insights to inform business decisions and drive growth

Requirements:

  • Proven experience in market research and analysis
  • Strong understanding of business operations and strategy
  • Excellent communication and project management skills
  • Ability to work independently and as part of a team

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional development and growth
  • A dynamic and supportive work environment