Strategic Operations Director for Luxury Interiors

3 weeks ago

London, Greater London, United Kingdom Larkbury London Full time

Larkbury London is revolutionizing the UK interior design landscape with an ambitious vision to become the ultimate one-stop destination for design professionals. With a portfolio of high-end furniture, craftsmanship, and design services through brands like The Sofa & Chair Company and Larkbury London, we are pioneering a centralized platform featuring over 300 artisan factories and manufacturers worldwide. Our luxury showroom in the UK encompasses an expansive warehouse, manufacturing facilities, and the country's largest materials library.

We are poised to redefine the industry by creating an unmatched 'House of Brands,' where hundreds of luxury furniture and décor lines are available through a streamlined, technology-driven process. This comprehensive setup features robust procurement and quality control systems, white-glove delivery, and installation services, with a focus solely on the UK market. Our goal is to become the nation's premier procurement hub for interior designers within four years, offering a seamless, high-quality service that has never been seen before.

As our Group Chief Operating Officer, you will play a crucial role in overseeing and expanding our operations across sales, marketing, and logistics. You will drive excellence across every function, supporting our growth into the UK's top procurement and service destination for design professionals.

Key Responsibilities

  • Lead and optimize operations, sales, and marketing, ensuring smooth coordination and efficiency across all areas.
  • Oversee Larkbury London's operations, including showroom, warehouse, and manufacturing, to maintain our reputation for luxury, quality, and reliability.
  • Manage procurement processes, focusing on building the UK's largest centralised procurement department for the design and architectural community.
  • Set and monitor budgets, KPIs, and performance metrics aligned with Larkbury Group's long-term vision and growth objectives.
  • Develop and implement systems that support scalable growth, leveraging technology to streamline processes and enhance service.
  • Recruit, lead, and inspire a high-performing team, building a strong culture of operational excellence, service, and innovation.
  • Collaborate with the CEO on strategy, providing insights to ensure continued expansion and market leadership.

Qualifications and Skills

  • Proven experience in senior operational roles, ideally within the furniture, luxury goods, or interior design sectors.
  • Demonstrated success in setting and managing KPIs, budgets, and long-term operational strategies.
  • Strong leadership and interpersonal skills with experience in team building, recruitment, and people development.
  • Highly strategic, with an exceptional ability to streamline processes and implement effective systems.
  • A hands-on approach with excellent communication skills and the ability to inspire and align others with a clear vision.

Why this Opportunity?

This role offers a highly competitive salary of £120,000 - £180,000 per annum, depending on experience, plus excellent incentives and the possibility of equity in the company. If you are ambitious, forward-thinking, and excited by the challenge of building a truly unique destination for the UK's design community, we encourage you to apply.

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