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Property Manager

2 months ago

Wooburn Green, Buckinghamshire, United Kingdom Cortland Full time

Job Summary

Cortland is seeking a highly skilled Property Manager to join our team as a Portfolio Specialist. As a key member of our property management team, you will be responsible for the day-to-day management and client relationship of a portfolio of developments defined within a geographical location.

Key Responsibilities

  • Manage and exercise full control of service charge expenditure, overseeing the financial health of the development, and taking the appropriate action if needed to ensure expenditure remains within budget.
  • Prepare service charge budgets for current developments and assist in the preparation of budgets for new business.
  • Work with the Facilities Management Team to secure best value for money in contracted services by means of competitive quotations, negotiate contract terms and prices, and monitor and address issues relating to contractor performance.
  • Advise and guide property management colleagues in respect of issues that may arise in connection with the recovery of service charge and ground rent arrears.
  • Manage service provision to Landlords, Management Companies, and Leaseholders.
  • Exercise judgment on a daily basis in respect of maintenance requirements, ensuring the availability of funds before works are committed.
  • Act as the primary point of contact for clients and leaseholders in respect of all services to developments in management.
  • Ensure insurance cover is in place on all developments, working closely with the Insurance Team.
  • Organize and attend meetings to represent the business where necessary, including chairing Annual General Meetings, presenting budgets and annual expenditure, and handling any matters raised by Leaseholders.
  • Follow up on compliance and H&S reports or servicing received, ensuring communication with clients and instructions are obtained for relevant remediation.
  • Visit all sites on a regular basis and no less than quarterly, ensuring that a proactive management and maintenance service is delivered.
  • Effectively resolve management problems or disputes in accordance with legal obligations and with specific reference to the appropriate lease.
  • Liaise with the Facilities Management Team concerning the need for cyclical and planned maintenance, ensuring that funds are available before works are committed.
  • Interpret, manage, and enforce Management agreements/leases with Landlords, Management Companies, and Leaseholders to ensure that all parties understand and comply with their obligations.
  • Prepare and issue section 20 consultation documents and ensure that statutory requirements in respect of consultation on major works are complied with.
  • Seek and ensure that all management services are contracted and operational at the point of handover/commencement of Management Agreements.
  • Attend legal proceedings (including court and FT action) in respect of debt recovery/breach of lease actions.
  • Advise clients when required on the need for a CAPEX or PPM schedules.
  • Run company meetings, such as AGMs or EGMs.
  • Advise clients in terms of legal and good practice requirements, and when they need to seek further professional advice.
  • Work with and help to develop and disseminate good practice to the wider property management team.
  • Ensure that the Group's Health and Safety Policy is adhered to in respect of the Company's responsibilities to management companies, leaseholders, and site staff.
  • Annually review client management agreements and ensure a current agreement is in place for all developments.
  • Liaise with relevant Departments regarding assignments and sales.
  • Attend relevant seminars, courses, and workshops as requested.
  • Contribute to the identification and development of new business opportunities, participating in promotional meetings and negotiations.

Requirements

To be successful in this role, you will need to have a strong understanding of property management principles and practices, excellent communication and interpersonal skills, and the ability to work effectively in a team environment. You will also need to have a high level of organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.

What We Offer

Cortland offers a competitive salary and benefits package, as well as opportunities for professional development and growth. If you are a motivated and experienced property professional looking for a new challenge, we encourage you to apply for this exciting opportunity.