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Nights Team Member

2 months ago

Tring, Hertfordshire, United Kingdom whitbread Full time

Job Summary:

We are seeking a skilled and customer-focused Nights Team Member to join our team at Premier Inn in Tring. As a key member of our overnight team, you will be responsible for ensuring the safety and comfort of our guests, providing exceptional customer service, and contributing to the overall success of our hotel.

Key Responsibilities:

  • Guest Safety and Security: Monitor and maintain the hotel's safety and security systems, ensuring the well-being of our guests and staff.
  • Customer Service: Provide exceptional service to our guests, responding to their needs and concerns in a professional and courteous manner.
  • Team Collaboration: Work closely with other team members to ensure seamless operations and excellent guest experiences.
  • Problem-Solving: Identify and resolve issues promptly, using your problem-solving skills to find solutions that meet our guests' needs.

What We Offer:

  • Training and Development: We provide comprehensive training and support to help you succeed in your role and advance your career.
  • Competitive Pay and Benefits: Enjoy a competitive hourly rate and access to our benefits package, including a pension scheme and save-as-you-earn scheme.
  • Whitbread Benefits: Take advantage of our Whitbread Benefits card, offering discounts on Premier Inn rooms and meals in all Whitbread restaurants.
  • Flexible Working: We offer flexible working arrangements to support your work-life balance and career goals.

Requirements:

  • Problem-Solving Skills: Ability to identify and resolve issues promptly and effectively.
  • Customer Service Skills: Excellent communication and interpersonal skills, with a focus on providing exceptional customer service.
  • Teamwork: Ability to work collaboratively with other team members to achieve common goals.
  • Health and Safety Knowledge: Familiarity with health and safety procedures and protocols.

Why Choose Whitbread:

  • Inclusive Culture: We value diversity and inclusion, creating a welcoming and supportive work environment for all employees.
  • Career Opportunities: We offer opportunities for career growth and development, helping you achieve your career goals.
  • Employee Benefits: Enjoy a range of benefits, including a pension scheme, save-as-you-earn scheme, and access to our Whitbread Benefits card.