IT Infrastructure Technician

2 weeks ago


StokeonTrent, Stoke-on-Trent, United Kingdom Crimson Limited Full time
About the Role

We are looking for a skilled IT Support Analyst to join our team at Crimson Limited. The successful candidate will provide technical support to our clients, ensuring seamless operation of our applications and technology infrastructure. This is a fantastic opportunity to develop your skills and expertise in a dynamic environment, with a salary of £28,000 per annum and a flexible work arrangement.

Responsibilities:
  • Deliver high-quality technical support to end users, resolving incidents and requests efficiently.
  • Collaborate with colleagues to identify and resolve recurring issues, improving overall system performance.
  • Develop and maintain detailed knowledge of our applications and technology landscape.
  • Contribute to continuous improvement initiatives, recommending process changes to enhance efficiency.
  • Engage with stakeholders to ensure seamless communication and collaboration.

Requirements:
  1. Proven experience in IT support, with strong technical skills and knowledge of Microsoft Office 365 and Cloud (MS Azure) environments.
  2. Excellent communication, teamwork, and problem-solving skills.
  3. Ability to work effectively under pressure and adapt to changing priorities.
  4. Continuous learning mindset, with a commitment to staying up-to-date with industry developments.


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