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Strategic Transformation Leader

1 month ago

Reading, Reading, United Kingdom Transform SR Brands Full time

**About Us**

We are Transform SR Brands, a business transformation partner with deep industry expertise and global reach. Our mission is to leverage the full power of the Microsoft Cloud to transform the way in which people work and engage customers.

With over 2,500 professionals throughout Europe, North America, and Asia, we are one of the world's top business solution and implementation partners and a member of Microsoft's elite Inner Circle, representing the top 1 percent of partners worldwide.

**Our Vision**

We aim to be a trusted leader in digital transformation, where our team members can innovate, collaborate, and grow professionally. We value commitment to quality, customer leadership, people development, and financial excellence.

Key Responsibilities

  • To operate the Customer Engagement (CE) Profit & Loss (P&L) using best practices to meet/exceed financial targets.
  • To work as an Executive Sponsor on key accounts and coach others.
  • To grow a high-performing CE team and develop new talent.

Essential Experience

  • Led and grown a CE/CRM function, preferably with Microsoft technology.
  • Leadership experience in a consulting services environment.
  • Deployed technology to improve business performance.

Location and Benefits

This is a hybrid role and can be based from our Reading, Glasgow or Manchester offices, as well as from home. Regular travel is expected.

We offer competitive pay, estimated at £80,000 per annum, that reflects skills, experience, and performance. Our employees have the opportunity to earn performance-based bonuses and benefit from paid holiday, private healthcare, and other perks.