Beauty Sales Consultant

6 days ago


London, Greater London, United Kingdom Chanel, Inc. Full time
Job Description:

As a Fragrance & Beauty Sales Consultant at Chanel, Inc., you will be responsible for providing exceptional customer service and promoting our luxury products. Your primary goal is to create a personalized experience for each client, showcasing our unique fragrances, makeup, and skincare creations.


Your Role:
  • Demonstrate your passion and knowledge in Fragrance, Makeup, and Skincare
  • Create a unique and personalized experience for our clients
  • Ensure excellence in client service in accordance with Chanel's rituals and standards
  • Build long-lasting relationships to recruit, retain, and increase client loyalty
  • Contribute to the sales performance by leveraging all different levers that you will be provided with (products, services, clienteling tools, events, etc.)
  • Develop cross-selling among all categories
  • Upscale the client experience from in-store to online and vice versa
  • Be part of a collaborative and inclusive community to achieve individual and collective goals

What You Will Bring:
  • Service-oriented approach with a focus on client-facing role
  • Confidence in applying product expertise to client needs
  • Fragrance and Beauty product knowledge
  • Empathy and active listening skills
  • Passion for Fragrance and Beauty products
  • Problem-solving attitude

Benefits:
  • Private Medical Insurance covering pre-existing medical conditions
  • Online GP App with 24/7 appointments available within 24 hours
  • Cycle Scheme participation for a tax-exempt bike and/or accessories
  • Pension
  • Life Assurance
  • Retail Discounts across multiple retailers
  • Lifestyle benefits including Arts & Culture Ticket Discounts
  • Employee Recognition through Service Awards Programme


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