Sales Supervisor
1 month ago
Job Title: Sales Supervisor
Location: London, United Kingdom
Job Type: Full-time, Permanent
Reporting to: Store Manager
We are seeking a highly skilled Sales Supervisor to join our team at our London Flagship store in Mayfair. As a Sales Supervisor, you will be responsible for leading the sales team and ensuring exceptional customer service and brand experience.
Responsibilities:
- Lead the sales team to achieve sales targets and provide exceptional customer service
- Assist the ASM to prepare daily, weekly reports and conduct bi-weekly meetings with stock team members
- Support the retail management team to drive sales and profitability
- Coach and motivate team members to maintain back of house operations
- Perform all cashier duties and monitor accuracy of cashier staff
- Complete daily checklist tasks and store operational requirements
- Understand and achieve store KPIs, analyze sales figures and overall store performance
- Ensure operational policies and procedures are respected
- Manage and ensure availability of stock
- Review and analyze existing and upcoming stock and work closely with ASM to provide action plans
- Maintain awareness of market trends in the fashion retail industry
- Consistently manage housekeeping, shop floor cleanliness and visual standards
- Compile staff rotas, deal with leave requests and arrange cover when necessary
Personal Qualities & Qualifications:
- Sufficient previous experience in fashion retail within a supervisory position
- Proven record of good leadership skills and experience
- Strong written and oral communication skills
- Strong organizational skills with the ability to effectively prioritize responsibilities
- Solid understanding of retail math
- Exemplary customer service skills and good record of meeting sales KPIs
- Proficiency in Microsoft Office applications
- Team player and committed to contributing towards a positive work environment and culture
- Consistently punctual and reliable
- Able to be flexible with work schedule
Additional Pay:
- Commission pay
Benefits:
- Company events
- Company pension
- Sick pay
- Store discount
Schedule:
- 8 hour shift
- Weekend availability
Experience:
- Supervising: 2 years (preferred)
- Retail sales: 4 years (preferred)
Work Location: In person
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