Career Advancement Manager

3 weeks ago


Darlington, Darlington, United Kingdom Halfords Full time

About Halfords

At Halfords, we're the UK's leading retailer of motoring and cycling products and services, and the UK's largest vehicle service, maintenance and repair business. We're in an exciting chapter - rapidly growing our business with a focus on motoring services and electric mobility.

Job Overview

We're seeking an experienced Assistant Manager to join our team. As an Assistant Manager, you'll work alongside the Centre Manager, providing productive management and leadership, driving profitability, with a firm focus on the customer's journey.

Key Responsibilities

  • Work alongside the Centre Manager to drive business performance and improve customer satisfaction
  • Manage daily sales and customer service operations, ensuring a seamless customer experience
  • Divide time between the workshop, working alongside technicians, and assisting the Centre Manager
  • Coaching and training colleagues to deliver high customer satisfaction and experience
  • Meet compliance standards across Health and Safety, maintaining a safe working environment

What We Offer

  • A competitive salary range of £26,175 to £29,994 per annum
  • Average uncapped bonus of £7,100 per year, with potential to earn more
  • 5 days a week (this centre is closed on Sundays)
  • Extra earnings through our refer-a-friend scheme
  • Benefits include 5.6 weeks' annual leave, discounts on garage bills and retail products, and more

Requirements

  • Previous hands-on experience as a mechanic
  • Excellent communication skills, verbal and written
  • IT proficient, with the willingness to learn in-house systems
  • Good time management and a current valid driving licence

What's Next?

If you have a passion for customer experience, a desire to drive business performance, and are looking for a long-term career with excellent progression and training schemes, this could be the perfect opportunity for you.

About Us

At Halfords, we're committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.



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