Technical Support Specialist

3 days ago


Islington, Greater London, United Kingdom Sterling Bridge Limited Full time

About the Role:

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  • We are seeking a talented Field Service Engineer to join our team and deliver exceptional service to our customers in West London.
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Job Overview:

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Sterling Bridge Limited is a leading UK provider of Managed Print Services, revolutionizing the print industry with a focus on sustainability. With rapid growth, we are looking for a skilled professional to develop their career with us.

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Key Responsibilities:

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  • Provide technical support and maintenance services for Multi-Functional Devices (MFDs) across various brands.
  • Troubleshoot issues and perform firmware/software updates.
  • Ensure excellent customer service and communication skills throughout interactions.
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Requirements:

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  • Experience with MFDs and troubleshooting across different brands.
  • Strong IT skills, including network troubleshooting and firmware/software updates.
  • Full UK driving license.
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Benefits:

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  • Competitive annual salary: £35,000 - £40,000.
  • Company car and fuel card.
  • 28 days annual leave, plus bank holidays.
  • Stakeholder pension scheme.
  • Enhanced maternity and paternity schemes.
  • Cycle to work scheme.
  • Volunteer days.
  • Referral bonuses for friends and new customers.
  • Employee assistance programme.
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Why Choose Us:

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We offer a fantastic opportunity to develop your career with a forward-thinking company that values innovation, sustainability, and customer satisfaction.

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About Us:

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Sterling Bridge Limited is a UK-based company dedicated to providing exceptional managed print services. We strive for excellence in delivering high-quality solutions to our clients.



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