Commercial Service Advisor

4 weeks ago


Reading, Reading, United Kingdom Pembrook Resourcing Full time

LCV Service Advisor Job Opportunity

Pembrook Resourcing is seeking a skilled LCV Service Advisor to join their client's aftersales department. The ideal candidate will have previous experience in a service role and a passion for delivering exceptional customer service.

Key Responsibilities:

  • Establish rapport with customers and provide outstanding care
  • Identify ways to help customers achieve sales targets by selling technician labour and products
  • Book in customer vehicles for servicing, maximizing labour utilisation and efficiency
  • Arrange alternative transport for customers and liaise with drivers
  • Manage and follow up on work in progress, liaising with customers and the Workshop Controller

Requirements:

  • Previous experience in a service role
  • Excellent communication and administration skills
  • Ability to use computers with confidence and prioritise work

We wish you the best of luck in your application



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