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Order Process Coordinator

2 months ago

Redditch, Worcestershire, United Kingdom Reed Full time

About the Role:

We are seeking a highly organized and detail-oriented Order Process Coordinator to join our logistics team at Reed. As a key member of our team, you will play a critical role in ensuring efficient order execution and seamless coordination between various stakeholders.

Key Responsibilities:

  • Execute Orders:
    • Register customer orders as needed.
    • Create, follow up, and validate operational transactions in the system.
    • Provide depots and transport suppliers with necessary documentation at each stage of the order process.
  • Schedule Delivery & Transport:
    • Manage deliveries within the assigned area.
    • Organise transport to meet customer requirements.
    • Coordinate transport based on carrier portfolios and guidelines.
    • Ensure successful order execution performance.
    • Handle other transport orders in case of customer refusal.
    • Manage relocations and returns from customers.
  • Transport Purchasing:
    • Provide specific solutions for delivery needs (and collection, if applicable).
    • Monitor invoices and address billing anomalies.
    • Manage price changes as necessary.

Requirements:

  • Experience in an administration-based role.
  • Excellent communication skills both written and verbally.
  • Strong organisational skills.
  • Great attention to detail.
  • Proficient across MS packages.

About Us:

We are a market leading company with over 20 years of providing a unique and personalised experience for customers. Our business is focused on providing innovative solutions and industry leading quality to transform the efficiency of businesses nationwide.