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Food and Beverage Operations Manager

1 month ago

Bath, Bath and North East Somerset, United Kingdom National Trust Full time

About the Role

We are seeking a highly skilled Food and Beverage Assistant Manager to join our team at the National Trust. As a key member of our operations team, you will be responsible for supporting the Food and Beverage Manager in delivering exceptional customer service and maintaining high standards in our cafes and restaurants.

Key Responsibilities

  • Support the Food and Beverage Manager in leading a large and diverse team to deliver consistently high standards in customer service, food quality, and safety.
  • Assist in developing and implementing strategies to improve sales, revenue, and profitability.
  • Work closely with the team to identify areas for improvement and implement changes to enhance the customer experience.
  • Support the recruitment, training, and development of new team members.
  • Ensure compliance with all relevant legislation, policies, and procedures.

What We Offer

The National Trust offers a competitive salary, a comprehensive benefits package, and opportunities for professional development and growth. We are committed to creating an inclusive and supportive work environment where everyone feels valued and empowered to succeed.

Requirements

  • Proven experience in a similar role, with a strong track record of delivering exceptional customer service and leading a team to achieve high standards.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, customers, and stakeholders.
  • Strong analytical and problem-solving skills, with the ability to identify areas for improvement and implement changes to enhance the customer experience.
  • Ability to work flexibly, including weekends and evenings, to meet the needs of the business.

How to Apply

If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your CV and a cover letter, to [insert contact details]. We look forward to hearing from you.