Sales Consultant
1 day ago
Fawkes and Reece, a regional house builder, is seeking a skilled Sales Consultant to join their sales team. As a Sales Consultant, you will be responsible for carrying out all aspects of the day-to-day running of a sales office, taking ownership of the sales process with customers, and maintaining necessary records and documentation during all stages of the sales progress across a number of sites and house ranges.
Key Responsibilities:
- Take ownership of the development, all aspects of presentation, and the entire purchasing process.
- Be the first point of contact for the customer and all other internal and external interested parties from first contact through to completion.
- Ensure all administrative and reporting requirements are met according to company policies and agreed time frames.
- Undertake market research, advertising, and other marketing events to provide the correct pipeline to fulfill agreed sales targets.
- Assess customer requirements quickly and respond appropriately, building rapport.
- Maintain all materials and show homes to meet quality standards.
- Provide tours of show homes, where appropriate, and ensure the provision of high-quality product information.
- Promote the products and homes, highlighting features and benefits.
- Provide all relevant information to potential customers, including plans, products, pricing, etc., ensuring that the information is fully understood.
- Maintain contact with customers on a regular basis, providing updates and progress.
- Provide demonstrations to customers, including capturing of snags.
- Provide accurate and meaningful customer data and insight to key colleagues and departments.
- Liaise, set, and meet expectations with external bodies, such as solicitors, financial advisers, etc.
Requirements:
- Experience in Property Sales and customer service.
- Good working knowledge of the house building industry.
- Significant knowledge of negotiation and sales approaches.
- Excellent communication and rapport-building skills.
- Ability to establish the needs of others in order to provide the right product.
- Ability to interpret and manage self against tracking systems and procedures.
What's on offer:
- Salary competitive (DOE).
- Commission per plot and additional bonuses, including quarterly bonuses.
- Contributory pension.
- Healthcare.
- Door-to-door mileage.
- Company uniform.
- Free parking.
- Retail discounts, both local and national.
To be successful in this role, you will need:
- Experience in Property Sales and customer service.
- Good working knowledge of the house building industry.
- Significant knowledge of negotiation and sales approaches.
- Excellent communication and rapport-building skills.
- Ability to establish the needs of others in order to provide the right product.
- Ability to interpret and manage self against tracking systems and procedures.
We offer:
- Salary competitive (DOE).
- Commission per plot and additional bonuses, including quarterly bonuses.
- Contributory pension.
- Healthcare.
- Door-to-door mileage.
- Company uniform.
- Free parking.
- Retail discounts, both local and national.
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