Cinematic Operations Manager

4 weeks ago


Sheffield, Sheffield, United Kingdom Cineworld Cinemas Ltd Full time

About the Role:

  • The successful candidate will be responsible for managing the development of our staff, ensuring that they have the skills and knowledge required to deliver outstanding customer service.
  • This includes providing training and coaching to team members, monitoring their performance, and implementing strategies to improve overall quality and productivity.

Key Responsibilities:

  1. Cash handling and reconciliation
  2. Food handling and stock control
  3. Use of technology (e.g. IT systems, till operations, telephones)
  4. Cleaning
  5. Increasing sales
  6. Maintaining standards
  7. Dealing face-to-face with large groups of people
  8. Addressing and resolving complaints
  9. Induction and training of team members
  10. Coaching team members
  11. Monitoring compliance and maintaining standards

Benefits:

In return for your hard work and commitment, you will receive a competitive salary of £28,000 per annum, plus FREE MOVIES as one of our employee benefits. You will also be eligible for the Premiere Pass, which entitles you and a guest to complimentary cinema visits and discounts on food and drink.



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