German Speaking Customer Service Representative

1 month ago

Lichfield, Staffordshire, United Kingdom People Solutions Full time
German Speaking Customer Service Coordinator

We are seeking a highly skilled German Speaking Customer Service Coordinator to join our team at People Solutions.

Job Summary:

The successful candidate will be responsible for providing exceptional customer service to our clients, communicating effectively in German and ensuring seamless interactions.

Key Responsibilities:

  • Provide customer service to clients via phone, email, and chat, utilizing strong communication skills in German.
  • Liaise with customer groups, some of which only speak German as their first language.
  • Work collaboratively with the team to resolve customer queries and issues.
  • Utilize business software and systems to manage customer interactions and data.

Requirements:

  • Fluent German language skills, both written and spoken.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Basic knowledge of business software and systems.

What We Offer:

  • A competitive salary of £25,500 - £29,500 per annum.
  • A comprehensive benefits package, including free parking, canteen facilities, and vending machines.

How to Apply:

Please submit your application, including your resume and a cover letter, to People Solutions.

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