Community Tech Support Specialist
2 weeks ago
Job Title: Age UK Digital Champion Volunteer
">We are seeking a highly motivated and empathetic individual to join our team as an Age UK Digital Champion Volunteer. As a Digital Champion, you will work closely with older adults to improve their digital skills and confidence.
">About the Role
">The successful candidate will have excellent communication and interpersonal skills, enabling them to build strong relationships with older adults and understand their unique needs. You will work in a variety of settings, including community centers and older adults' homes, using your expertise to identify areas where older adults may need additional support.
">Key Responsibilities
">- Work one-on-one or in group settings to develop older adults' digital skills and confidence.
- Understand older adults' online barriers and help them overcome these challenges.
- Set goals and track progress with older adults.
- Provide feedback to enhance program effectiveness.
- Collect data and share it securely with the Digital Champion Program team.
Personal Qualities and Skills
">- Excellent listening and communication skills.
- Adaptability to diverse learner levels and situations.
- Empathy towards individual needs.
- Familiarity with common devices (smartphones, tablets, laptops).
- Proficiency in everyday online tasks (messaging, emailing, browsing, video calling).
- Attention to detail when handling sensitive information.
What the Role Can Offer
">- Be part of a supportive project making a real difference in people's lives.
- Connect with like-minded individuals who care about supporting their local community.
- Make a positive impact on the lives of older adults.
Additional Information
">You will undergo necessary training provided by Age UK to ensure you feel equipped to support older adults effectively. An Enhanced Disclosure and Barring Service (DBS) check will be required.
">Estimated Salary: £25,000 - £30,000 per annum
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