Strategic Operations Director

2 weeks ago


Chippenham, Wiltshire, United Kingdom Logiq Consulting Full time
Logiq Consulting is a leading Cyber Security and Information Assurance expert, providing top-notch consultancy to high-threat clients and delivering a range of security services and products throughout the Private and Public sector. Our team of four Cybersecurity experts drives the business forward, and we've recently received backing from a leading mid-market private equity fund, Phoenix Equity Partners, who have provided support and guidance on scaling the business and positioning Logiq for the next stage of its growth journey. We're a fast-growing SME working alongside some of the most prestigious clients in the UK, offering a varied and interesting workload, a social working environment, and an accommodating work-life balance. As the Chief Operating Officer (COO), you'll be responsible for overseeing the daily operations of Logiq, ensuring our consulting services are delivered efficiently and with the highest quality standards. Key Responsibilities: * Oversee the delivery of Logiq's Operating Model, generating and delivering capability to our customers, including project management, client delivery, resourcing, and recruitment. * Develop and implement operational strategies, policies, and procedures to enhance efficiency, profitability, and scalability. * Ensure all consulting projects meet the highest standards of quality and client satisfaction. * Implement best practices in project management to ensure consistent delivery across all client projects. * Resource Allocation and Management: \t* Oversee recruitment strategies to attract and retain the best talent and work closely with HR to deliver best-in-class performance management and professional development. * Performance Management: \t* Establish and monitor key performance indicators (KPIs) across all departments. * Lead initiatives to improve operational performance, including process optimization, cost reduction, and innovation. * Conduct regular reviews of team performance, providing coaching and guidance to ensure continuous improvement. * Risk Management and Compliance: \t* Identify and manage operational risks, ensuring the firm complies with all relevant laws, regulations, and industry standards. * Promote a positive and inclusive workplace culture that aligns with the company's values. * Discretionary 10% bonus. * Hybrid working place. * Discretionary annual training fund per employee. * Very competitive pension scheme.

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