Client Relationship Manager

1 day ago


Plymouth, Plymouth, United Kingdom CV-Library Full time
Job Description

This is a newly-created role that offers a unique opportunity for a driven and customer-centric individual to join our team.

In this position, you will be responsible for cultivating and maintaining excellent relationships with clients, handling enquiries and quotations, and working on commercial projects as a team.

The ideal candidate will have a strong background in customer care, be reliable, enthusiastic, and willing to go that extra mile.

You will receive training and support from other long-term individuals within the business.

Estimated Salary: £25,000 - £27,000

Key Responsibilities
  1. Dealing confidently with clients both face-to-face and over the phone, handling enquiries and quotations.
  2. Cultivating and maintaining excellent relationships with all around you.
  3. Handling referrals, inbound enquiries, and ensuring you maximise customer spend by doing what's right for the customer but mentioning add-ons.
  4. Working on commercial projects as a team.
Requirements
  1. Customer-focused.
  2. We are looking for someone with a real 'can-do' attitude; we will give you all the training and development you require.
  3. Demonstrate strong communication skills and an enthusiastic sales ability to up-sell or cross-sell.
  4. Ambitious growth plans, so prospects for career progression are excellent and your contribution will be fully acknowledged and rewarded.
Benefits
  • 22 days holiday, increasing to 27 days through service (plus bank holidays).
  • Access to a Healthcare Cashplan, which gives you access to 17 different benefits, all paid for by the company.
  • Excellent training and development schemes with accelerated career progression.
  • Company funded CII professional qualification.
  • Enhanced maternity & paternity policies.
  • Cycle to work loan scheme available to all employees.
  • Discount on gym membership across the UK - national and local gyms included.
  • Access to hundreds of high-street retailer discounts through our reward and recognition platform.
  • Employee Assistance Programme (EAP) to support employees outside of work.

Acorn by Synergie acts as an employment agency for permanent recruitment.



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