Trade Counter Operations Specialist

1 day ago


Telford, Telford and Wrekin, United Kingdom Eurocell Group Ltd Full time
Eurocell Job Description

We're looking for a skilled Trade Counter Operations Specialist to join our team at Eurocell Group Ltd. As a key member of our branch operations team, you'll play a vital role in delivering excellent customer service, processing sales, and managing stock levels.

Key Responsibilities
  • Deliver outstanding customer service by responding promptly to customer queries and resolving issues efficiently.
  • Process sales transactions accurately and efficiently, ensuring all necessary documentation is complete and up-to-date.
  • Manage stock levels, maintaining an organized and efficient inventory system.
  • Assist the Branch Manager in achieving sales targets and improving overall branch performance.
Requirements
  • Experience in a trade counter or similar environment is essential.
  • A valid driving license and FLT license (if required) are necessary for this role.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Strong organizational and time management skills, enabling you to prioritize tasks, manage multiple responsibilities, and meet deadlines.
  • Flexibility to work in a dynamic environment and adapt to changing circumstances.
Benefits
  • A competitive basic salary of £26,698 per year (pro-rata), plus an attractive monthly bonus scheme, potentially reaching £30,298 per year (pro-rata).
  • 25 days holiday, plus statutory holidays, usually totaling 33 days per year.
  • A free Healthcare plan for all employees.
  • Enhanced maternity and paternity benefits.
  • A three times annual salary life assurance plan.
  • Option to join the Eurocell Share Save Scheme at discounted rates and share in our company success.
  • A company pension plan.
  • Employee discount on Eurocell products.
  • Discounts across many well-known online and high street retailers.
  • Training and development opportunities to aid your career growth.
  • Care First Employee Assistance Programme, available 24/7 for confidential guidance and advice when needed.
  • Colleague referral programme, rewarding successful referrals.


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