Beauty Advisors
2 months ago
Pontyclun, Rhondda Cynon Taf, United Kingdom
Boots
Full time
About the RoleWe are seeking highly motivated and customer-focused individuals to join our team as Beauty Advisors. As a Beauty Advisor, you will play a key role in providing exceptional customer service and promoting our range of skincare and beauty products.
Key Responsibilities- Customer Service: Build strong relationships with customers, understand their needs, and provide personalized recommendations to enhance their shopping experience.
- Product Knowledge: Stay up-to-date with the latest skincare and beauty trends, and provide expert advice to customers on our products.
- Sales Performance: Meet sales targets and contribute to the success of the team by promoting our products and services.
- Team Collaboration: Work closely with colleagues to create a positive and supportive working environment, and share knowledge and best practices to drive sales and customer satisfaction.
- Visual Merchandising: Ensure the store counter is visually appealing and effectively showcases our products.
- Customer Focus: Welcome each customer with a smile, and demonstrate empathy and understanding in all interactions.
- Sales Drive: Enjoy meeting sales targets and contributing to the team's success.
- Product Knowledge: Love to learn and stay up-to-date with the latest skincare and beauty trends.
- Team Player: Be comfortable working both independently and as part of a team.
- Brand Ambassador: Be a proud representative of our brand and help customers find the best products for their needs.
- Customer Service Experience: Previous experience working with customers in a retail environment.
- Product Knowledge: Experience using skincare and beauty products on customers.
- Employee Discounts: Enjoy generous discounts on our own brands and partner businesses.
- Holiday Entitlement: Receive holiday entitlement that increases with length of service.
- Discretionary Bonus: Participate in a discretionary annual bonus scheme.
- Product Allocation: Receive a quarterly allocation of No 7 products for personal use and to share with customers.
- CIBTAC Certification: Become a certified skin expert with our CIBTAC certification.
- No7 Macmillan Beauty Advisor: Be trained to support patients experiencing the visible effects of cancer treatment.
- Retirement Savings Plan: Participate in a retirement savings plan.
- Uniform and Equipment: Receive a stylish and professional uniform and necessary equipment.