Beauty Advisors

2 months ago


Pontyclun, Rhondda Cynon Taf, United Kingdom Boots Full time
About the Role

We are seeking highly motivated and customer-focused individuals to join our team as Beauty Advisors. As a Beauty Advisor, you will play a key role in providing exceptional customer service and promoting our range of skincare and beauty products.

Key Responsibilities
  1. Customer Service: Build strong relationships with customers, understand their needs, and provide personalized recommendations to enhance their shopping experience.
  2. Product Knowledge: Stay up-to-date with the latest skincare and beauty trends, and provide expert advice to customers on our products.
  3. Sales Performance: Meet sales targets and contribute to the success of the team by promoting our products and services.
  4. Team Collaboration: Work closely with colleagues to create a positive and supportive working environment, and share knowledge and best practices to drive sales and customer satisfaction.
  5. Visual Merchandising: Ensure the store counter is visually appealing and effectively showcases our products.
Requirements
  • Customer Focus: Welcome each customer with a smile, and demonstrate empathy and understanding in all interactions.
  • Sales Drive: Enjoy meeting sales targets and contributing to the team's success.
  • Product Knowledge: Love to learn and stay up-to-date with the latest skincare and beauty trends.
  • Team Player: Be comfortable working both independently and as part of a team.
  • Brand Ambassador: Be a proud representative of our brand and help customers find the best products for their needs.
Desirable Qualifications
  • Customer Service Experience: Previous experience working with customers in a retail environment.
  • Product Knowledge: Experience using skincare and beauty products on customers.
What We Offer
  • Employee Discounts: Enjoy generous discounts on our own brands and partner businesses.
  • Holiday Entitlement: Receive holiday entitlement that increases with length of service.
  • Discretionary Bonus: Participate in a discretionary annual bonus scheme.
  • Product Allocation: Receive a quarterly allocation of No 7 products for personal use and to share with customers.
  • CIBTAC Certification: Become a certified skin expert with our CIBTAC certification.
  • No7 Macmillan Beauty Advisor: Be trained to support patients experiencing the visible effects of cancer treatment.
  • Retirement Savings Plan: Participate in a retirement savings plan.
  • Uniform and Equipment: Receive a stylish and professional uniform and necessary equipment.