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Sales Associate

2 months ago

Salford, Salford, United Kingdom WH Smith Retail Holdings Limited Full time
{"title": "Sales Assistant Role", "description": "Job Summary

We are seeking a skilled Sales Assistant to join our team at WHSmith. As a Sales Assistant, you will be responsible for providing exceptional customer service and working independently or as part of a team to deliver our store standards.

Key Responsibilities
  • Deliver exceptional customer service experience on the shop floor and at service points, prioritizing customer needs.
  • Maintain 'best in town' standards through presentation, availability, and store cleanliness.
  • Develop strong product knowledge to sell and recommend our products and services to customers.
  • Proactively engage with customers to understand their needs and make recommendations.
  • Work collaboratively as part of a winning team, adapting to a fast-paced environment.
Requirements
  • Strong communication and listening skills.
  • Excellent organization skills and attention to detail.
  • A passion for providing great customer service.
  • Ability to work as part of a team, supporting colleagues and delivering daily activities.
What We Offer

We provide full training for this role, and we're looking for individuals with the following skills:

  • Strong communication and listening skills.
  • Great organization skills plus strong attention to detail.
  • A passion for providing great customer service.
  • Ability to work as part of a team, supporting your colleagues and helping to deliver the daily activities.
Employee Benefits

We know you'll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave, and employee discounts, we'll reward you with a range of deals from retail partners that will help you save money and make memories.

Our Employee Assistance Programme will support you with help and guidance for your wellbeing, whether physical, mental, or financial.

WHSmith are proud to be an inclusive employer, welcoming colleagues to feel welcome and free to be themselves with us.

", "lang_code": "en-US"}