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Store Performance Coordinator

1 month ago

Dundee, Dundee City, United Kingdom ScS Upholstery plc Full time
Leading the Way in Retail Sales

As a Deputy Store Manager at ScS Upholstery plc, you will play a pivotal role in driving sales performance and operational excellence in our Dundee store.

  • Our ideal candidate will be a strategic thinker, able to lead by example and inspire their team to deliver outstanding results.
  • They will have a passion for coaching and developing colleagues, ensuring they have the skills and knowledge needed to succeed.
  • This role involves supporting recruitment, onboarding, and management of the team, as well as delivering training sessions to maintain expert knowledge on ScS Furniture.
  • The Deputy Store Manager will drive performance, manage sales targets, and identify opportunities for improvement across the store.
  • Maintaining a high standard of customer service is essential, along with continuously identifying ways to enhance store presentation.
  • The successful candidate will possess excellent communication and interpersonal skills, be able to drive performance, and manage difficult conversations effectively.
  • They will also have a desire to learn, grow, and progress within the company, being a real people person who builds strong relationships with colleagues, customers, and leadership.
  • A competitive salary package includes a basic salary of £26,650 with a realistic OTE of £40,000 per year, along with numerous benefits such as holiday allowance, employee discounts, career progression, and more.
Key Responsibilities:
  • Drive sales performance and operational excellence in the Dundee store.
  • Lead by example, embodying company values and inspiring the team to deliver outstanding results.
  • Coach and develop colleagues to ensure they have the skills and knowledge needed to succeed.
  • Maintain expert knowledge on ScS Furniture through regular training sessions.
  • Implement changes to improve store performance and customer experience.
Requirements:
  • Exceptional leadership and communication skills.
  • Ability to drive performance and manage difficult conversations effectively.
  • Desire to learn, grow, and progress within the company.
  • Experience in leading, motivating, and coaching a successful sales team.