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Administrative Support Specialist

2 months ago

Colchester, United Kingdom FCA Full time
About FCA

Foster Care Associates (FCA) is a leading independent fostering agency that provides a range of services to support children and families.

Job Summary

We are seeking an enthusiastic and reliable Administrator to join our team in our Colchester office. As an Administrator, you will provide administrative support to our Region, including undertaking a wide range of tasks and duties using keyboard, office 365, Teams and strong IT skills.

Key Responsibilities
  • Undertake a wide range of administrative tasks and duties using keyboard, office 365, Teams and strong IT skills
  • Act as an admin support for the Region
  • Co-ordination and sourcing of appropriate training
  • Organisation and coordination of meetings and events
  • Completion of monthly tasks according to deadlines
  • Recording of essential company information to third parties on our database (CHARMS)
  • Act as first point of contact for our customers and portray a positive, professional and helpful image of the organisation
  • Understand and follow unique processes
  • Note/Minute taking at meetings where appropriate
  • Cover reception duties (lunch/annual leaves)
  • Some travel within the region
  • Undertake visits in potential foster parents homes
Requirements
  • Previous Administrative experience
  • Solid educational background to include GCSE Grade C (or equivalent) in English and Mathematics
  • Be able to evidence an understanding of the use of IT and electronic communications including the use of Microsoft Office in particular Word, Excel and Outlook email
  • A good knowledge of administrative systems and processes
  • Be able to demonstrate effective communication
  • Ability to work under pressure and handle changing priorities
  • Administration qualification or equivalent
What We Offer

FCA is an equal opportunities employer and has been awarded the disability confident employer by the jobcentre plus. The successful applicant will be subject to a DBS check at enhanced level if successful for the position.