Business Operations Support Specialist
20 hours ago
We are currently seeking a skilled Business Operations Support Specialist to join our team at East Lancashire Services.
About the RoleThis is a full-time permanent position working 8am-5pm, Monday to Friday, with no weekends required. The successful candidate will report directly to the Operations Manager and be responsible for various day-to-day operational duties.
Key Responsibilities- Liaise with customers and engineering teams to plan and schedule work efficiently.
- Work on a CRM system to process jobs accurately and in a timely manner.
- Take customer phone calls and provide high-quality customer service by prioritizing tasks effectively.
- Complete basic remedial quotations and seek approval as necessary.
- Validate weekly timesheets and ensure their accuracy.
- Book fleet services and maintenance when required.
- Arrange hotel bookings for engineering teams when needed.
To be considered for this role, you must have a high level of knowledge of computer systems and programs, including Microsoft Outlook, Word, and Excel. Excellent communication skills, both written and verbal, are essential for success in this position.
You should also possess strong organizational skills, be able to work well under pressure, and be an effective team player who can meet team targets.
Desirable Skills- Prior experience in an engineering environment would be beneficial but is not essential.
- A good understanding of UK geography or proficiency in using Google Maps would be advantageous.
As a Business Operations Support Specialist with East Lancashire Services, you can expect a competitive salary and a range of benefits, including:
- Company pension scheme
- Private healthcare after six months of employment
- On-site parking
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