Senior Retail Operations Manager

2 weeks ago


Bristol, Bristol, United Kingdom Iceland Food Group Full time
About the Role

We are seeking a highly skilled and motivated Senior Retail Operations Manager to join our team in Bristol. In this role, you will be responsible for overseeing the day-to-day operations of our store, ensuring that our customers receive exceptional service and that our business meets its targets.

Key Responsibilities
  • Manage and motivate a team of retail staff to deliver outstanding customer service and achieve sales targets.
  • Oversee the implementation of visual merchandising and store displays to drive sales and improve customer experience.
  • Monitor and control inventory levels, ensuring that stock is accurately tracked and replenished as needed.
  • Analyse sales data and customer feedback to inform business decisions and improve operational efficiency.
What You'll Need

To succeed in this role, you will need:

  • A proven track record in retail management, with experience of leading teams and driving business results.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, customers, and suppliers.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
  • A flexible and adaptable approach, with the ability to work effectively in a fast-paced environment.
Benefits

We offer a competitive salary package, including:

  • A salary of £45,000-£55,000 per annum, depending on experience.
  • A comprehensive benefits package, including life insurance, pension scheme, and generous holiday entitlement.
  • Ongoing training and development opportunities to help you grow your career.


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