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Emergency Response Specialist

1 month ago

SouthendonSea, Southend-on-Sea, United Kingdom The AA Full time
Be the Solution to Our Members' Problems

We're looking for an Emergency Response Specialist who will provide exceptional service to our members, resolving their vehicle-related issues promptly and efficiently.

About the Role

As an Emergency Response Specialist, you'll be the face of our organization, providing a reassuring presence to our members in times of need. Your technical expertise and diagnostic skills will enable you to resolve a wide range of issues, from minor repairs to more complex problems.

  • You'll be responsible for repairing or recovering vehicles on the roadside, using your knowledge and experience to ensure that our members get back on the road safely and quickly.
  • You'll work independently, but also as part of a team, collaborating with other technicians and support staff to achieve our goals.
The Ideal Candidate

We're looking for someone who is comfortable working in a fast-paced environment, has excellent communication skills, and is able to think critically and solve problems effectively.

  • You'll need to have a NVQ3 in Vehicle Maintenance and Repair or equivalent qualifications, as well as a full category B driving license with no more than 6 points.
  • You'll also need to be happy working shifts, including evenings, weekends, and Bank Holidays.
What We Offer

We offer a competitive salary of £56,627, which increases with experience. You'll also receive a range of benefits, including:

  • A fully equipped van and all necessary tools and equipment.
  • A comprehensive training program to help you develop your skills and progress your career.
  • A generous pension scheme and discounts on home and motor insurance.
Join Our Team

If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we'd love to hear from you. Apply today to become an Emergency Response Specialist with The AA.