Product Owner

4 days ago

London, Greater London, United Kingdom Clarivate Analytics Full time
Job Description

We are seeking a highly skilled Salesforce CRM Product Owner to join our team at Clarivate Analytics.

This role will be responsible for the strategic management and optimization of our Salesforce platform, collaborating with stakeholders, defining product features, and ensuring the successful delivery of Salesforce capabilities that align with business objectives.

About You

  • Bachelor's degree in Business, Information Technology, or a related field is required.
  • A minimum of 10 years experience as a Salesforce Product Owner or similar role is preferred.
  • In-depth knowledge of Salesforce CRM and its capabilities is essential.
  • Strong understanding of agile methodologies and product management principles is required.
  • Salesforce certifications (e.g., Salesforce Certified Administrator, Salesforce Certified Advanced Administrator) are a plus.

Responsibilities

  • Develop and maintain a clear product vision and strategy for the Salesforce platform.
  • Align Salesforce capabilities with business goals and objectives.
  • Facilitate communication between stakeholders and the development team.
  • Oversee the development and delivery of Salesforce features and enhancements.
  • Ensure timely and high-quality releases that meet user expectations.
  • Develop training materials and conduct training sessions for end-users.
  • Provide ongoing support and troubleshooting for Salesforce users.
  • Foster user adoption and engagement with the Salesforce platform.
  • Ensure data integrity and accuracy within the Salesforce platform.
  • Oversee the integration of Salesforce with other systems and tools.
  • Implement best practices for data management and security.
  • Generate reports and dashboards to provide insights into Salesforce usage and performance.
  • Analyze data to identify trends, opportunities, and areas for improvement.
  • Continuously evaluate and improve Salesforce processes and workflows.
  • Stay updated with the latest Salesforce features and industry best practices.
  • Drive innovation and efficiency within the Salesforce platform.

Requirements

  • Bachelor's degree in Business, Information Technology, or a related field.
  • Minimum 10 years experience as a Salesforce Product Owner or similar role.
  • In-depth knowledge of Salesforce CRM and its capabilities.
  • Strong understanding of agile methodologies and product management principles.
  • Salesforce certifications (e.g., Salesforce Certified Administrator, Salesforce Certified Advanced Administrator).

What We Offer

  • Competitive salary: £80,000 - £100,000 per annum.
  • Full-time, permanent role based out of our London office on a hybrid basis, 2-3 days per week.
  • Opportunity to work with a global leader in providing solutions to accelerate the lifecycle of innovation.
  • Chance to develop and improve Salesforce processes and workflows.
  • Professional development opportunities.

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