Travel Consultant
2 days ago
We are seeking a highly skilled Travel Consultant to join our team at Contract Personnel Limited. As a Travel Consultant, you will be responsible for delivering exceptional customer service and providing bespoke travel experiences to our clients.
Key Responsibilities- Deliver exceptional customer service through genuine relationship management and a desire to exceed customer needs.
- Prepare travel documentation and complete holiday arrangements, including flight booking, transfers, hotels, and activities.
- Deal with queries via phone, email, and social media, capturing and recording required client information.
- Build rapport with clients to ensure customer satisfaction and repeat business, maintaining an excellent standard of customer service.
- Monitor, collect, and process payments, ensuring the company's values are always demonstrated.
- Liaise with other departments on any travel queries, communicating with and building relationships with suppliers.
- Experience of working within the travel industry.
- Excellent customer service and communication skills.
- Strong proven admin experience.
- Strong numeracy skills.
- An organised and disciplined attitude towards managing workload.
- Strong written and verbal communication skills.
- Self-motivated with a can-do attitude and committed approach.
- Proficient in Excel, Word, Microsoft Outlook, and CRM travel systems.
- A keen eye for detail and ability to multi-task.
- Highly organised.
- Resilience to deal with complex queries in a fast-paced environment.
- Problem-solving skills and the ability to come up with creative solutions to issues.
- A passion for travel.
- Confident with a positive attitude.
- A highly attractive package, including an attractive basic salary, company bonus scheme, and annual profit-sharing scheme.
- Being part of a friendly and passionate team.
- Company pension scheme.
- Free on-site parking.
- Paycare health benefits scheme.
- Only candidates who have two years' experience in the travel industry or can demonstrate an exceptionally high level of administration talent and experience will be considered for the role.
- In-person office-based role.
- Job Types: Full-time, Part-time, Permanent.
- Pay: From £24,000.00 per year.
- Expected hours: 24 – 40 per week.
- Benefits: Additional leave, Company events, Company pension, Enhanced maternity leave, Enhanced paternity leave, Free parking, Health & wellbeing programme, On-site parking, Profit sharing.
- Schedule: Monday to Friday, No weekends.
- Supplemental pay types: Bonus scheme, Yearly bonus.
- Work Location: In person."}
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Travel Industry Professional
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Upper Hellesdon, United Kingdom Contract Personnel Limited Full timeJob DescriptionContract Personnel Limited is seeking a highly skilled and experienced Travel Consultant to join their team in Norwich, Norfolk. As a key member of the team, you will be responsible for delivering exceptional customer service, preparing travel documentation, and completing holiday arrangements.Key Responsibilities:Deliver Exceptional Customer...
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Travel Industry Professional
1 week ago
Upper Hellesdon, United Kingdom Contract Personnel Limited Full timeJob DescriptionContract Personnel Limited is seeking a highly skilled and experienced Travel Consultant to join their team in Norwich, Norfolk. As a key member of the team, you will be responsible for delivering exceptional customer service, preparing travel documentation, and completing holiday arrangements.Key Responsibilities:Deliver Exceptional Customer...
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