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Key Holder

2 months ago

Derbyshire, United Kingdom Estée Lauder Companies Full time
Join Our Team as a Key Holder at Estee Lauder Companies

About the Role:

We are seeking a highly motivated and customer-focused Key Holder to join our team at Estee Lauder Companies. As a Key Holder, you will play a key role in supporting the Store Manager and Assistant Manager in ensuring the smooth and efficient running of the store.

Key Responsibilities:

  • Support the Store Manager and Assistant Manager in achieving sales and customer service targets
  • Lead by example and use outstanding coaching and mentoring skills to develop and motivate team members
  • Ensure excellent customer service and provide a unique and inspirational in-store experience for customers
  • Carry out essential start and end of day cash reconciliation and have responsibility for opening and closing the store on a rota basis

What We Offer:

  • Competitive industry salary
  • Commission scheme eligibility
  • Annual Leave & Family Leave
  • Product discount/Staff Product Concession monthly credit spend allowance
  • Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme)
  • Benefits platform with exclusive discounts and offers
  • Work Life Connections – Employee Assistance Programme
  • Extensive Training & development offering

About Us:

Estee Lauder Companies is a people-first company, respecting and caring for our employees, communities, and consumers. We are committed to being the most inclusive and diverse beauty company in the world, and we are looking for talented individuals who share our values and passion for the beauty industry.

Requirements:

  • Previous retail operations experience, including cash reconciliation and opening and closing the store, is desirable
  • Previous supervisory experience, including coaching/mentoring others to achieve sales and customer service targets, is desirable
  • A passion and energy to provide inspirational, authentic and personalised customer service
  • An approachable and friendly personality
  • Confidence in speaking to customers, getting to know them and understanding their needs to best cater to them
  • Flexible availability across days/hours
  • Proof of right to live and work in the country