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Account Service Advisor

2 months ago

Glasgow, Glasgow City, United Kingdom Aberlour Child Care Trust Full time
About the Role

We are seeking a highly organized and communicative Service Administrator to join our team at Aberlour Child Care Trust. As a Service Administrator, you will play a vital role in supporting our families and staff, ensuring the smooth operation of our office and administrative tasks.

Key Responsibilities
  • Provide administrative support to our team, including financial tasks, ordering office equipment, and maintaining file recording systems.
  • Act as a first point of contact for families, responding to their queries and concerns in a friendly and helpful manner.
  • Work collaboratively with our team to ensure the delivery of high-quality services to our families.
  • Develop and maintain spreadsheets and numerical information using Microsoft Office packages.
  • Utilize excellent communication and organizational skills to manage multiple tasks and priorities.
Requirements

We are looking for an individual with administrative experience gained in a busy office or social care environment. You will have a relevant professional qualification at SCQF level 7 or equivalent experience. You must be comfortable working with Microsoft Office packages, including Excel, and have excellent communication and organizational skills.

What We Offer

Aberlour Child Care Trust offers a supportive team environment, excellent training opportunities, and a range of benefits, including generous annual leave and an employer pension scheme. We are committed to the safeguarding and welfare of all our service users and use a rigorous recruitment and selection process to ensure this commitment is not compromised.