Digital Engagement Professional
3 weeks ago
Rize Agency is seeking a highly skilled Digital Engagement Professional to join our team. This role involves building relationships with content creators, fostering engagement, and maximizing earnings for our clients.
The ideal candidate will have strong conversational skills, be able to work in a fast-paced environment, and be fluent in written English. As a Digital Engagement Professional, you will play a key part in keeping fans engaged, maintaining long-term relationships, and providing a positive experience that encourages retention.
We offer a competitive base salary of $45,000 per year, plus performance-based commission. You will work remotely from anywhere in the world, with flexible hours and the opportunity to grow your career within our fast-growing company.
Key Responsibilities:
- Engage in real-time conversations with fans and subscribers on subscription platforms.
- Maintain a friendly, engaging, and professional tone to enhance the fan experience.
- Build and sustain long-term relationships with subscribers to increase engagement and retention.
- Promote content, upsell premium services, and maximize creator earnings.
- Collaborate with the management team to align chat strategies with creator goals.
- Track and report key metrics related to fan engagement and revenue growth.
- Ensure confidentiality and professionalism when handling sensitive information.
Requirements:
- Fluent in written English.
- Strong communication and conversation skills.
- Ability to work 8 hours a day, 6 days a week.
- High attention to detail and multitasking abilities.
- Must be self-motivated and capable of working independently with minimal supervision.
- Reliable internet connection and basic tech skills (experience with chat software is an advantage).
- Previous experience in online customer service, sales, or chat-based roles is preferred but not essential.
Benefits:
- Competitive base salary: $45,000 per year.
- Performance-based commission.
- Remote work: enjoy the flexibility of working from anywhere in the world.
- Growth opportunities: a fast-growing company with opportunities for career advancement.
- Supportive, collaborative team focused on shared success.
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