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Sales Representative

2 months ago

Billingham, Stockton-on-Tees, United Kingdom International Process Plants Full time
Job Title: Inside Sales Representative

Job Summary: We are seeking an experienced Inside Sales Representative to join our Equipment Sales Group. As a key member of our team, you will be responsible for selling company products and services to new and existing customers, resolving customer inquiries and complaints, and developing personalized business plans to maximize customer contact and ensure repeat sales.

Key Responsibilities:

  • Present and sell company products and services to new and existing customers at both engineer and C-suite levels.
  • Reach agreed-upon sales targets by the deadline.
  • Resolve customer inquiries and complaints in a timely and professional manner.
  • Set follow-up meetings and calls to keep customers aware of the latest developments and ensure customer satisfaction.
  • Develop personalized business plans to maximize customer contact and ensure repeat sales.
  • Maintain detailed account profiles and prepare sales reports as required.
  • Collaborate and participate in information sharing with various team members and departments.
  • Attend and participate in company-supported events and industry trade shows.
  • Enhance professional delivery by continuously increasing product and industry knowledge and interpersonal skills.
  • Occasionally travel to visit high-value customer sites and other company facilities.

Requirements:

  • Previous experience in sales, customer service, or related fields.
  • Familiarity with CRM platforms (HubSpot preferred).
  • Ability to build rapport with clients.
  • Strong phone and negotiation skills.
  • Strong financial focus, including cognitive skills, problem analysis, decision making, and quantitative analysis.
  • Ability to assess customer patterns and future needs.
  • Proficiency with MS Office, Project, Visio, and CRM tools. Internet-based tools and search.
  • 2-year college degree or equivalent preferred.
  • Highly organized and able to work both independently and on a team.

About International Process Plants:

International Process Plants (IPP) is a leading supplier and buyer of industrial plants and equipment in the petrochemical, chemicals, and pharmaceutical industries. With a global portfolio of 17 complete industrial sites for redevelopment, over 110 complete plants, and over 15,000 process systems and major equipment, IPP enables sustainable industrial growth by deploying pre-existing complete plants, process systems, and process equipment that are immediately available, at a fraction of the cost and delivery time of brand-new assets.