Food and Beverage Service Team Member

4 weeks ago


Norwich, Norfolk, United Kingdom Dunston Hall Hotel, Spa & Golf Resort Full time

Deliver Exceptional Guest Experiences

As a member of our Food and Beverage team, you will play a vital role in ensuring our guests receive exceptional service and have a memorable stay at Dunston Hall Hotel, Spa & Golf Resort. You will be stationed in various Food and Beverage areas, including the Brasserie restaurant, Bunkers bar, and a terrace bar, and will be responsible for providing advice to guests and maximizing sales.

Key Responsibilities:

  • Provide excellent customer service and ensure guest satisfaction
  • Keep up to date with pricing and promotions to maximize sales
  • Work collaboratively with colleagues to achieve team goals

What We Offer:

  • Free health club membership
  • Discounts across golf, including membership, guest rates, green fees, buggies, and clothing
  • Discounts across The QHotels Collection
  • Family and Friends discounts in hotels across The QHotels Collection
  • Support with training and professional qualifications, including course fees
  • Various learning and development opportunities
  • Access to an Employee Assistance Program – Hospitality Action
  • Refer a friend scheme
  • Free parking

Is This the Role for You?

We are looking for individuals who are passionate about delivering exceptional guest service, have strong customer service skills, and can work under pressure. If you are a team player who is looking for a challenging and rewarding role, please apply today.



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