Senior Service Engineer

5 days ago

Sheffield, Sheffield, United Kingdom Johnson Controls Full time

Job Summary:

We are seeking a highly skilled Senior Service Engineer to join our team at Johnson Controls. As a Senior Service Engineer, you will be responsible for maintaining strong relationships with our blue chip customers and ensuring the maintenance and servicing of their CCTV and Access Control systems.

Main Responsibilities:

  • Manage all paperwork and ensure customer expectations are met
  • Manage workload and achieve company KPIs for attendance, in line with the clients SLA
  • Provide technical leadership and mentor less experienced engineers
  • Ensure that guidelines and standards of work expected by Johnson Controls are understood and met
  • Maintain a professional appearance and manner at all times, consistent with client and company expectations

Requirements:

  • At least two years' experience working in a similar role
  • Qualifications in CCure and Genetec are not essential but strongly preferred
  • Experience of working within the Security/CCTV/Access Control sector
  • Analytical and Diagnostic Skills
  • Planning
  • Communication, both verbal and written
  • Time keeping
  • Flexible approach to work and be prepared to work extra hours as and when required

What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for career development and training. If you are a motivated and experienced Senior Service Engineer looking for a new challenge, please apply today.

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