Bar Operations Manager

4 weeks ago


London, Greater London, United Kingdom The Cocktail Club Full time

About the Role:

We are seeking a skilled and charismatic Bar Operations Manager to lead our team at The Cocktail Club. As a key member of our management team, you will be responsible for overseeing daily operations, ensuring a seamless experience for our guests, and driving business growth.

Key Responsibilities:

  • Manage daily operations, including staff scheduling, inventory control, and cash handling.
  • Develop and implement strategies to improve customer satisfaction, increase sales, and enhance the overall guest experience.
  • Lead and motivate a team of professionals, providing coaching, training, and development opportunities to ensure exceptional service delivery.
  • Collaborate with the management team to achieve business objectives, including revenue growth, profitability, and operational efficiency.
  • Ensure compliance with licensing, risk management, and health and safety standards.

Requirements:

  • Proven experience in a similar role, with a strong track record of success in bar operations, customer service, and team leadership.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work in a fast-paced environment, prioritizing tasks, and managing multiple projects simultaneously.
  • Knowledge of mixology, cocktails, and spirits is a plus.

About Us:

The Cocktail Club is an award-winning operator in the late-night bar scene, with a portfolio of bars and venues across the UK. We are committed to delivering exceptional customer experiences, fostering a culture of innovation, and providing opportunities for growth and development.


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