Retail Assistant

2 months ago


Salisbury, Wiltshire, United Kingdom WHSmith Full time

About the Role

We are seeking a highly motivated and enthusiastic Sales Assistant to join our team at WHSmith. As a Sales Assistant, you will play a key role in delivering exceptional customer service and creating a fun and engaging shopping experience for our customers.

Key Responsibilities

  • Provide exceptional customer service to all customers, responding to their queries and resolving any issues in a professional and courteous manner.
  • Conduct engaging product demonstrations to showcase features, benefits, and usage techniques to customers.
  • Create a fun and inviting store environment by combining your sense of fun with energy and enthusiasm.
  • Carry out stock replenishment, ensuring all areas of the store remain tidy and visually appealing for our customers.
  • Meet high standards of display and visual merchandising, helping customers find what they're looking for easily.
  • Work collaboratively as part of a team to achieve sales targets and deliver excellent customer service.

What We're Looking For

  • A passion for delivering exceptional customer service and creating a fun and engaging shopping experience.
  • Confident communication skills, both verbally and written.
  • Motivation to achieve sales targets and deliver excellent customer service.
  • Adaptability to meet company requirements and goals.

What We Offer

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities to help you grow and succeed in your role.
  • A fun and supportive work environment.
  • The opportunity to work with a leading retail brand.

About Us

WHSmith is a leading retail brand with a rich history and heritage. We are committed to delivering exceptional customer service and creating a fun and engaging shopping experience for our customers. We are proud to be an inclusive employer, welcoming colleagues from diverse backgrounds and promoting a culture of respect and inclusivity.



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