Essex Customer Support Specialist

4 weeks ago


Hutton, United Kingdom Office Angels Full time
Key Responsibilities

The successful candidate for the Customer Service Centre Representative role will be responsible for:

  • Monitoring the customer services inbox and responding to customer inquiries in a timely manner.
  • Receiving and logging results of telephone calls, emails, and portal enquiries from customers.
  • Ensuring the correct allocation of work to the customer support operative team, existing site teams, and contractors.
  • Oversseeing the work of contractors and reporting on poor contractor outcomes to the customer director.

This role offers a competitive salary, a supportive and inclusive work environment, and opportunities for personal and professional development. We are committed to providing an excellent working experience for our employees and strive to create a positive and productive work culture.



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