Regional Contract Manager
4 weeks ago
We are seeking an experienced Regional Contract Manager to join our team in Derby. As a key member of our team, you will be responsible for managing customer contracts and sites, conducting surveys and risk assessments, and managing customer complaints.
Key Responsibilities:
- Manage customer contracts and sites
- Conduct surveys and risk assessments
- Manage customer complaints
- Agree, monitor, and manage Service Level Agreements for all customer contracts
- Liaise with the Managing Director or representative through the Management of Service processes
- Prepare high-level summaries and KPIs for specific sites as specified in the Service Level Agreement
Requirements:
- Experience within the Security and Facilities sector
- Ability to re-prioritise to support all customers
- Good working knowledge of technology and computer literate
- Knowledge of business processes
- Management skills
Working Hours:
Monday to Friday, flexibility is required for start times
Salary: Depending on experience
Company Car: Yes
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