Regional Contract Manager

4 weeks ago


Derby, Derby, United Kingdom fish4.co - Jobboard Full time

We are seeking an experienced Regional Contract Manager to join our team in Derby. As a key member of our team, you will be responsible for managing customer contracts and sites, conducting surveys and risk assessments, and managing customer complaints.

Key Responsibilities:

  • Manage customer contracts and sites
  • Conduct surveys and risk assessments
  • Manage customer complaints
  • Agree, monitor, and manage Service Level Agreements for all customer contracts
  • Liaise with the Managing Director or representative through the Management of Service processes
  • Prepare high-level summaries and KPIs for specific sites as specified in the Service Level Agreement

Requirements:

  • Experience within the Security and Facilities sector
  • Ability to re-prioritise to support all customers
  • Good working knowledge of technology and computer literate
  • Knowledge of business processes
  • Management skills

Working Hours:

Monday to Friday, flexibility is required for start times

Salary: Depending on experience

Company Car: Yes



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