Debt Recovery Professional

4 days ago


Grays, Thurrock, United Kingdom Thurrock Council Full time
Job Description: Debt Recovery Professional

Location:

Thurrock

This position involves managing portfolios of debt owed to the Council and requires an experienced Court Officer to join our dynamic team.

Responsibilities:
  • Effectively manage difficult conversations with members of the public
  • Apply knowledge of debt collection processes, including Council Tax, Non Domestic Rates and Sundry
  • Utilize knowledge of the Money Claims Online (MCOL) process to collect debts owed to the Council
  • Understand County Court processes and methods of enforcement
  • Familiarity with Charging Order, Bankruptcy and Committal processes
  • Knowledge of the Thurrock Fair Debt Policy
  • Apply negotiation skills to resolve disputes and communicate effectively with members of the public
  • Familiarity with Means Enquiry processes for Committal Hearings
Benefits:
  • Generous annual leave entitlement (25 days rising to 30 after 5 years' service)
  • Flexible working arrangements to support work-life balance
  • An excellent Employee Assistance Programme
  • Excellent training opportunities and a dedicated CPD programme
  • Reflective supervision and management support

A Disclosure and Barring Service (DBS) Check at Basic Level is required for this post.



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