Head of E-commerce Operations

4 weeks ago


Birmingham, Birmingham, United Kingdom BullionByPost Full time
About the Role

We are seeking a highly skilled and experienced Head of E-commerce to join our team at BullionByPost. As a key member of our leadership team, you will be responsible for driving the growth and profitability of our e-commerce operations.

Key Responsibilities
  • Develop and implement a comprehensive e-commerce strategy that aligns with our business goals.
  • Lead a team of e-commerce professionals to deliver exceptional customer experiences across our websites.
  • Monitor customer behavior and market trends to inform data-driven decisions.
  • Optimize our websites for maximum conversion efficiency through A/B testing and other optimization methods.
  • Stay ahead of new e-commerce trends and technologies to ensure BullionByPost remains at the forefront of the industry.
Requirements
  • Proven track record in a senior e-commerce role, preferably in online retail.
  • Strong commercial acumen with the ability to interpret market data and financials.
  • Exceptional data analytical skills.
  • Customer-led approach with a focus on delivering exceptional user experiences.
What We Offer
  • Competitive salary up to £70,000 DOE.
  • Employee bonus scheme up to 30%.
  • 25 days holiday (with the option to buy more).
  • 8% Pension Contribution.
  • Private healthcare.
  • Cycle to work scheme (worth up to 5% of basic salary).
  • Opportunities and budget for skills development.


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