Accounts Receivable Specialist

1 week ago

London, Greater London, United Kingdom LHH Recruitment Full time
About the Role

We are seeking a highly motivated and detail-oriented Accounts Receivable Specialist to join our team. As a key member of our global Accounts Receivable team, you will play a critical role in managing customer accounts, identifying and resolving payment issues, and collaborating with internal teams to ensure a seamless collections process.

Key Responsibilities
  • Cash Collections: Actively manage assigned accounts receivable balances to ensure timely collection of outstanding payments, while minimizing bad debt exposure.
  • Issue Resolution: Identify and resolve payment issues that cause delays, such as short payments, tax-related discrepancies, and unmet customer payment requirements.
  • Customer Communication: Regularly communicate with customers via email and phone to address open invoices, follow up on overdue payments, and ensure alignment with payment terms.
  • Internal Collaboration: Work closely with internal teams, including Account Managers, the Billing Team, and other stakeholders, to resolve billing issues and ensure smooth customer interactions.
  • Payment Reconciliation: Reconcile customer payments against open balances, resolve any discrepancies, and process refunds as needed.
  • System Updates & Reporting: Maintain accurate records in all relevant systems, ensuring that data is up-to-date for management to review and assist with cash flow forecasting.
  • Process Improvement: Continuously identify opportunities to improve collections processes, enhance efficiency, and support automation initiatives.
  • Tax & Compliance: Collaborate with customers and tax authorities to address any payment-related tax issues and ensure compliance with local and international regulations.
  • Accounting Support: Assist with month-end and quarter-end accounting close processes to ensure accurate financial reporting.
  • General Support: Provide assistance to the finance team with other ad-hoc responsibilities as needed.
Requirements
  • 2+ years of collections/account receivables experience
  • Highly motivated and able to manage own workload independently and efficiently
  • Proficient with Excel
  • Capable of managing a variety of tasks and effectively assessing the priority and urgency of each
  • Ability to work within a global team
  • Excellent spoken and written communication skills

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