Housing Solutions Coordinator
4 weeks ago
About the Role:
We are seeking a dedicated Lettings/Allocations Officer to join our Worcestershire-based housing association on a 12-month fixed-term contract.
As a Lettings/Allocations Officer, you will play a pivotal role in supporting tenants who need to relocate, ensuring they experience a smooth and positive transition.
Working across Worcestershire, you will assist tenants in identifying suitable accommodation, coordinate moves, and provide advice on housing options.
Key Responsibilities:
- Manage the relocation process for tenants, from initial consultation to move-in.
- Identify suitable properties and liaise with tenants regarding their preferences and needs.
- Provide support to tenants throughout the move, ensuring they have access to services and resources.
- Work closely with internal teams, including Housing Management, to ensure seamless service delivery.
- Ensure compliance with housing policies, regulations, and procedures.
- Maintain accurate records of relocations, tenant communications, and property details.
- Provide advice on tenancy agreements and housing rights.
Requirements:
- Previous experience in a housing or relocations role, preferably within a housing association.
- Knowledge of housing legislation, tenancy rights, and welfare services.
- Strong communication and interpersonal skills, with the ability to manage sensitive situations.
- Excellent organisational skills with the ability to manage multiple caseloads.
- Proficient in IT systems and databases related to housing management.
- A valid driving license and willingness to travel across Worcestershire as required.
About Us:
Think Community Partnership is a specialist consultancy that provides temporary and permanent recruitment solutions to housing professionals across the Midlands.
We are committed to creating inclusive and diverse workforces that reflect the communities we serve.
We welcome applications from all suitably qualified individuals regardless of their race, ethnicity, gender, disability, religion, or age.
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